We reply to every message within 48 hours, Monday to Friday. For a faster response, write to us directly by email.
UK & Europe
Free delivery. Estimated time: 8–15 working days.
Within 14 days. See our return conditions.
Unworn item, in its original packaging. Contact us by email to initiate a return.
After dispatch, you will receive an email with a tracking number. Delivery takes 8–15 working days to UK & Europe. For any question, write to us at lateliermaude@gmail.com.
Yes, returns are accepted within 14 days. The item must be unworn and in its original packaging. See our return conditions. Contact us by email to organise your return.
No, Atelier MAUDÉ sells exclusively online. This is what allows us to offer fair prices without distribution margins. Our 14-day return policy allows you to try your coat without risk.
Dry cleaning recommended. If hand-washing: cold water, specialist wool detergent. Do not wring or squeeze. Dry flat, away from direct sunlight. Consult our complete care guide in the Journal.
We currently deliver to UK and Europe. If you are writing from another region, contact us and we will look into your request.